Help center

Guides for the parts that need explaining.

Each article is short, plain-English, and written assuming you’re not a cryptographer. If something is missing, there’s a contact link at the bottom of every article — we’ll add it.

Getting started

Choosing a plan

What you get on Free vs Pro, and when it’s worth upgrading.

3-min read

Getting started

Setting up the mobile app

Installing, signing in with biometrics, and using check-in shortcuts.

4-min read

Security

Encryption modes: zero-knowledge vs server-side

What the two modes mean for who can read your vault — and which one to pick.

5-min read

Security

The decoy vault: plausible deniability under coercion

A second password that opens a believable-but-separate vault. When to use it.

7-min read

Triggers & sharing

Triggers: manual, scheduled, and dead-man’s switch

Three ways to decide when your recipients receive what you’ve left them.

6-min read

Triggers & sharing

Sharing a document or note before a trigger fires

Grant a specific person access to a specific item, right now.

4-min read

Account

Recovery: getting back in if you lose your password

Three trusted contacts hold pieces of your recovery key. Here’s how to set it up.

5-min read

Account

Exporting your data

Pulling a complete copy of your vault out, in original formats.

4-min read